Louise

Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).

• Standard: Free from US$ 200 of purchases. Home delivery within 2 to 5 business days after dispatch.
• Express: US$ 20 Home delivery within 24 working hours in France and 48 hours worldwide for all orders placed before 1pm (Paris Time) from Monday to Friday.

Returns are free and easy.
You have 15 days after receiving your order to return your purchase if they don’t fit.
We've extended our returns period for the festive season. Orders placed after November 25, 2024 can be returned until January 6, 2025.
We do not offer exchanges, only returns for refunds.

• Return via Carrier: Free. A pre-paid label will be provided to you when you log into your account in the Orders & Returns section.

The return fee is covered by BOBBIES, if the return address is from the same country as the delivery one; the CUSTOMER can therefore download a prepaid transport label from his account to return his parcel. We provide one transport label per order.

Learn more