Delivery and Returns
Orders placed before 1pm (Paris time) Monday to Friday are dispatched the same day (excluding public holidays in France).
Standard
StandardHome delivery within 2 to 5 business days after dispatch.
Free from US$ 200 of purchases
(US$ 8 below this amount)
(US$ 10 below US$ 150 of purchases)
Express
ExpressHome delivery within 24 working hours in France and 48 hours worldwide for all orders placed before 1pm (Paris Time) from Monday to Friday.
US$ 20
You have 15 days after receiving your order to return your purchase if they don’t fit.
We've extended our returns period for the festive season. Orders placed after November 25, 2024 can be returned until January 6, 2025.
Only the articles returned in perfect shape and in their original package will be accepted. We don’t exchange articles, we only give you a refund.
The return fee is covered by BOBBIES, if the return address is from the same country as the delivery one; the CUSTOMER can therefore download a prepaid transport label from his account to return his parcel. We provide one transport label per order.
Return via Carrier
Return via CarrierA pre-paid label will be provided to you when you log into your account in the Orders & Returns section.
free
You may also send the withdrawal form contained in the appendix to the General Terms and Conditions by post to the following address:
Bobbies – Returns service
55 allée du Ruet - 45760 Marigny-les-Usages, France
or by e-mail to [email protected]